Discover our promotions for your first trial visit!Free Delivery for purchases $200 and above

SELECT FACIAL TYPE

TREATMENT

Decléor Therapy

Select
BESPOKE

Customized Facial

Select
Close

SELECT REMOVAL METHOD

TREATMENT

Hair Removal

Select
Close

SHIPPING RETURNS

SHIPPING INFORMATION

All ready stocks will be sent the next working day.

Free shipping for purchase above SGD100.

You will receive your parcel within 3-5 working days, depending on your delivery address.

Once the stock is delivered, we will provide you the tracking number. If it is unsuccessful to reach you or the parcel is returned to us, you may need to bear ,and bear the postage fee to resend the parcel.

RETURNS POLICY

Thanks for shopping at Cocoon Secrets.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have [30] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.